Shipping and Returns

FEES / timeline

MAINLAND PORTUGAL: 3,99€ (free for all orders of 49,99€ or more)           Timeline: 3 to 7 days - If the product is in stock.

PORTUGAL (Madeira/Azores archipelagos): 9 €           Timeline: 5 to 25 days - If the product is in stock.

EUROPE: 13 €           2 to 15 days - If the product is in stock and depending on the destination country.

 

RETURNS and exchanges

You can exchange any product which has been ordered online within 15 days from receipt of your purchase. During November and December, exchanges may occur within 30 days.

For return purposes, the deadline is 14 days from receipt of your purchase.

The returned/exchanged product must be sent in its original packaging and delivery conditions, as well as with the respective invoice that accompanied the product.

Magnata-shoes.com (WSBC, S.A.) doesn’t accept payments on delivery.

The client is held responsible for costs related to returns.

Before sending the product, you must send us an email to info@magnata-shoes.com expressing your intention to do so.

In the case of exchange/return, your order must be sent to the following address.

MAGNATA-SHOES.COM – ONLINE SHOP WSBC, S.A. Estrada das Albogadas – Eira da Pedra 2495-504 Fátima PORTUGAL